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Frequently asked questions
What is Multi-Message?
Multi-Message is a FREE Chrome Extension that allows you to send personalised WhatsApp messages in bulk using Excel or a Web API.
Why should we use WhatsApp™ over other mediums?
WhatsApp™ has 2.24 billion active users monthly, making it one of the most widely used messaging platforms in the world.
In addition, people consider WhatsApp™ to be a very personal medium of communication, which adds to its popularity and engagement rate.
Is Multi-Message secure?
Yes. Multi-Message doesn’t collect phone numbers, messages, or files. We don’t store nor upload any personally identifiable information, including phone numbers, on our servers and data centres. As an extension your data is stored on your chrome browser on your computer.
How many messages can we send?
Our extension does not impose any limitations on the number of messages that can be sent per day. However, we strongly advise our users to comply with WhatsApp’s terms and conditions https://faq.whatsapp.com/2286952358121083/?helpref=uf_share
Is Multi-Message compliant with WhatsApp policies?
Yes, Multi-Message is fully compliant with WhatsApp policies and guidelines. We follow all the best practices to ensure that your messages are delivered without any issues.
What kind of businesses can use Multi-Message?
Multi-Message is suitable for any business that wants to engage with its customers on WhatsApp. It can be used by small businesses, startups, e-commerce stores, agencies, and large enterprises.
Is Multi-Message easy to use?
YES.
What to do if a problem is encountered, how to contact chat support?
If you encounter a problem while using Multi-Message, you can chat with us via WhatsApp +1 (251) 999-8660 or email us at support@multi-message.com.